In 2026, Customer Success is no longer a localized department but a global strategic asset. Major corporations like Shopify, Zendesk, and Kelly Services have moved to decentralized support models to provide 24/7 coverage without the overhead costs of physical call centers. This decentralized approach allows for "Follow-the-Sun" support, where customer queries are handled by staff in d... https://everyjobsnews.blogspot.com/